1. Introduction
This Privacy Policy explains how GigSavy (“we”, “us”, or “our”) collects, uses, and shares information when you access our websites, apps, and services (the “Service”). It also describes your choices and rights. If you do not agree with this Policy, please discontinue use of the Service.
2. Information We Collect
We collect the information needed to operate the Service, keep accounts secure, and enable rewards and advertising workflows.
- Account & Profile: Name or display name, email, password (hashed), country, payout preferences, and settings you choose.
- Activity & Rewards: Tasks started/completed, points or rewards earned or redeemed, timestamps, and related status (e.g., pending, approved).
- Technical: IP address, device and browser type, operating system, language, and basic usage logs. We use this for security, fraud prevention, and to keep the Service working.
- Support: Messages and attachments you send to support (e.g., screenshots, order IDs, proof of completion).
- Advertiser Integrations: For campaigns, we may receive conversion confirmations via secure server-to-server postbacks or pixels to verify that an action occurred.
We do not use third‑party marketing analytics or behavior‑profiling tools on GigSavy.
3. How We Use Information
- Provide and operate the Service, including account creation, task tracking, and reward redemptions.
- Protect the Service and users, including prevention, detection, and investigation of fraud or abuse.
- Process advertiser campaigns and verify conversions.
- Communicate with you about your account, tasks, redemptions, service updates, and support.
- Comply with legal obligations and enforce our Terms.
- Improve usability and reliability (for example, diagnosing crashes or performance issues).
4. Legal Bases
Where applicable (e.g., EEA/UK), we rely on the following legal bases:
- Contract: To provide the Service you request (account, tasks, redemptions).
- Legitimate Interests: To keep the Service secure, prevent fraud, and improve core features.
- Consent: Where required by law (e.g., optional cookies on third‑party sites or certain marketing communications).
- Legal Obligation: To meet compliance, tax, accounting, or law‑enforcement requirements.
7. International Transfers
Information may be processed in other countries where our service providers or partners operate. These locations may have different data protection rules, but we only work with providers needed to operate and support the Service.
8. Data Retention
We keep information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (for example, reward and transaction records are retained longer for auditing). When no longer needed, we delete or de‑identify information.
9. Your Rights & Choices
Depending on your region, you may have rights such as access, correction, deletion, portability, and restriction or objection to certain processing. You also have the right to withdraw consent where we rely on consent.
- Access/Export: You can request a copy of your data.
- Correction/Deletion: You can ask us to correct or delete certain information.
- Objection/Restriction: You can object to or restrict processing in some cases.
- Marketing Choices: If you receive optional updates, you can unsubscribe at any time.
To exercise rights, email support@gigsavy.com. We may need to verify your identity before fulfilling a request.
10. Security
We take steps designed to protect information and limit unauthorized access. No online service is completely risk‑free, but we monitor systems and update safeguards to reduce potential risks.
11. Children’s Privacy
The Service is not directed to children under the minimum legal age in their country. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us at support@gigsavy.com so we can take appropriate action.
12. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by email or a notice in your dashboard). The “Last updated” date at the top will reflect the most recent change.
13. Contact Us
Questions or requests? Email us at support@gigsavy.com.